Service Checklist

Before calling for service, please check the Curtis Service Checklist for a list of considerations.

Maintenance & Cleaning

Failures due to the malfunction of electrical or plumbing facilities are not covered under warranty. Normal maintenance as contained in the Operating Instructions is the responsibility of the purchaser, or a qualified service agent. See our maintenance and annual cleaning information to prolong the life of your equipment.

Troubleshooting Tips

If you run into trouble, most issues can be easily remedied without the need of a service person. Check our list of Curtis troubleshooting tips for some pointers.

Order Parts

If you’re in need of a replacement part check our parts department for a list of common components and ordering information.

Canadian Curtis Service Department

For more information, please contact our service department at 1-866-328-7847, Ext 328